Returns & Exchanges

How can I return my order?

Please send your return to the following address:

Patrizia Holzmann
Außerweg 8a
6145 Ship
Austria

Please note: You are responsible for the return shipping costs.
As a small company, we can currently no free returns You are free to choose the shipping provider – however, we recommend using a tracking number to track your shipment.

Return period
Returns must be made within 14 days after we receive the goods.

• Conditions for returns
  The items must be in their original condition.
• All products must be unworn, undamaged and clean.
• Worn, damaged or soiled items are not eligible for refund.
• If possible, please use the original packaging for your return.

Important:
Postage-paid packages (shipments without sufficient postage) will not be accepted or the refund will be reduced by the applicable fees.

Exchange
If the size doesn't fit you, please simply place a new order through our online shop. Unfortunately, direct exchanges are currently not possible.