FAQ

FAQ – Frequently Asked Questions

How can I pay?

You can choose between the following payment options in our online shop:

• PayPal
• EPS transfer
• Klarna Immediately
• Klarna invoice
• Show
• Mastercard
• American Express (AMEX)
• Teacher
• prepayment

Data for advance payment:

Recipient: Patrizia Holzmann

IBAN: AT48 1600 0001 1514 1589

BIC: BTVAAT22XXX

Purpose: Order number

How can I return my order?

Please send returns to the following address:

Patrizia Holzmann

Out of the way 8a

6145 Ship

Austria

Returns must reach us within 14 days of receipt.

Returned items must be in their original condition and unworn. Unfortunately, items that are damaged, soiled, or have been demonstrably worn cannot be refunded.

If possible, please use the original packaging for the return shipment.

Please note that as a small company we cannot offer free returns.

My order is defective – what should I do?

Please check your order immediately upon receipt. If an item is defective or damaged, or if you have received the wrong item, please contact us immediately by email.

Together we will surely find a suitable and uncomplicated solution.